OWAKUDANI Pass Terms and Conditions
Digital OWAKUDANI 2－Day Pass Terms and Conditions
Odakyu Electric Railway Co., Ltd.
As of April 1 2024
1. Transportation agency and Transportation area
|
Transportation agency |
Transportation area |
|
|
Odakyu Electric Railway |
Railway line |
Round trip between the point of embarkation and Odawara Station |
|
Hakone Tozan Railway |
Railway line |
All lines |
|
Cable line |
All lines |
|
|
Ropeway |
Between Sounzan and Owakudani Stations |
|
2. Place of sale
Sold through the EMot app provided by Odakyu Electric Railway Co., Ltd. and the EMot Online Ticket website.
3. Available date of purchase
Sold from one month prior to date of use
4. Period of validity
Two days
5. Passenger fare
Noted on the fare chart for the Digital OWAKUDANI 2－Day Pass on the Odakyu discount pass product page.
6. Efficacy
In addition to the provisions of the General Terms and Conditions of Use for Digital Pass , while there is a limit of one round-trip between the point of embarkation and Odawara Station, there is no restriction on the route or the number of times you can travel within the Hakone area beyond Odawara station, as long as it is within the valid period. However, upon completion of travel at the final destination station, the ticket will cease to be effective upon performing the exit (final) operation of the electronic ticket in question.
7. Stopover
No restrictions
8. Change of traveling section
(1) When requested on the outward trip
Changes not accepted
(2) When requested on the return trip
A separate, normal passenger fare will be collected for the changed section.
9. Refunds
(1) Before start of trip
Amount remaining after deduction of a 220 yen per ticket refund fee will be refunded.
(2) After start of trip
(i) Only when a request is made between the outbound station and Hakone-Yumoto Station, normal passenger fare for the section actually travelled will be collected at the station where the request is made. The remaining amount after deducting a 220 yen per ticket refund fee will be refunded upon request by the passenger to the call center.
(ii) When a request is made due to suspension of service caused by inclement weather, etc., a refund will be made without charge only if the means of transport in question have not been used during the valid period. Note that refund amounts are as shown below.
(In Japanese yen)
|
Transportation agency |
Adult |
Child |
|
Hakone Tozan Railway |
1,220 |
340 |
|
Hakone Tozan Cable Car |
770 |
210 |
|
Hakone Ropeway |
1,520 |
450 |
10. Place of refund
(1) Prior to start of trip
Passengers may obtain refunds by using the EMot app provided by Odakyu Electric Railway Co., Ltd. or via the EMot Online Ticket website.
(2) After start of trip
Passengers may request a refund through the call center.
11. Others
(1) The entry fee to Hakone Gora Park will be waived for those presenting their Tozan Train & Ropeway Digital Owakudani Ticket.
(2) Other matters are handled in accordance with the provisions of the Passenger Operation Regulations, the EMot Terms of Service and the General Terms and Conditions of Use for Digital Pass.
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