アプリダウンロードはこちら
Webサービスはこちら（※スマホ専用サイト）
アプリダウンロードはこちら
Handling of the Digital Ticket “Combined ticket for Enoshima Sea Candle Set and Odakyu Lines”
Odakyu Electric Railway Co., Ltd.
As of December 16, 2022
As of December 16, 2022
１ Transportation agency and transportation area
| Transportation agency | Transportation area | ||
|---|---|---|---|
| Odakyu Electric Railway | Railway | Round trip between a station for boarding and Katase-Enoshima station | |
| Tourist facilities | |||
|---|---|---|---|
| Enoshima Sea Candle (lighthouse observation tower) | |||
| Enoshima Escar | |||
２ Place of sale
Purchase is available through the "EMot" application (Only available in Japanese) and "EMot Online Ticket" website provided by Odakyu Electric Railway.３ Available date of purchase
Available from one month prior to the date of use４ Period of validity
１ day５ Passenger fare
Passenger fares are listed in the fare chart（Written in Japanese） on the product page for Odakyu’s discount ticket “Combined ticket for Enoshima Sea Candle Set and Odakyu Lines”６ Efficacy
⑴ The ticket is valid only for one round trip between the departing station and Fujisawa station. There are no restrictions on the number of rides within the area between Fujisawa and Katase-Enoshima stations during the validity period. However, the ticket will cease to be effective upon exiting the final destination station.
⑵ There are no restrictions on the number of times you can use or enter the tourist facilities on Enoshima Island during the validity period.
⑶ The digital ticket is valid only for the contents of the electronic information recorded on the server of MaaS Japan, a data platform provided by Odakyu Electric Railway. You can use the “Combined ticket for Enoshima Sea Candle Set and Odakyu Lines” by logging in, activating the digital ticket, and displaying its contents on your smartphone. However, if you cannot display the contents of the digital ticket due to your smartphone malfunctioning, losing battery power, etc., you cannot use the ticket.
７ Stopover
No restrictions８ Change of traveling section
⑴ If offered on outward journey
The remaining amount after subtracting the normal passenger fare for the actual traveled section from the already collected passenger fare will be refunded.
*NOTE: After the normal passenger fare for the actual journey is collected, you will be asked to purchase an “Combined ticket for Enoshima Sea Candle Set and Odakyu Lines (new ticket)” from the new departing station where you requested a section change. The full amount of the “Combined ticket for Enoshima Sea Candle Set and Odakyu Lines (old ticket)” will be refunded without charge upon submitting a request to the EMot Support Desk.
⑵ If offered on return journey
A separate normal passenger fare will be collected for the changed section.
９ Refunds
⑴ Before start of trip
Refunds will be given after a refund administration fee of 220 yen per ticket has been deducted.
⑵ After start of trip
Refunds are available only if a request is made during the outward journey between the station for boarding and Katase-Enoshima station. The normal passenger fare for the actual journey is collected at the station where the request is made. Refunds will then be given after a refund administration fee of 220 yen per ticket has been deducted upon submitting a request to the call center.
⑶ In the event that the facilities to be used are closed due to inclement weather, etc., refunds will be given without charge. The refund amounts are shown in the table below.
[Unit: yen]
| Tourist facility | Adults | Children |
| Enoshima Sea Candle (lighthouse observation tower) | 400 | 200 |
| Enoshima Escar | 300 | 150 |
１０ Place of refund
⑴ Before start of trip
The ticket will be refunded to the customer through the "EMot" application(Only available in Japanese) and "EMot Online Ticket" website provided by Odakyu Electric Railway.
⑵ After start of trip
Refunds will be made upon request by the customer to the EMot Support Desk.
１１ When an electronic ticket becomes invalid
⑴ If the screen display of the digital ticket is altered and the ticket is used.
⑵ Any other ways that the electronic ticket has been used illegally.
１２ Others
⑴ Other issues regarding the use of ticket will be subject to the provisions of the Passenger Operation Regulations and the EMot Service Terms and Conditions and Basic Terms of Use for Digital Pass prescribed by Odakyu Electric Railway.
⑵ When visiting Enoshima Samuel Cocking Garden during the period and time slot designated by Enoshima Electric Railway Co., Ltd., you will be required to pay an additional fee.
End of Information